Amazon Web Services failure means trouble for MTA app users – CBS New York, among other things

Amazon Web Services failure means trouble for MTA app users - CBS New York, among other things

NEW YORK (CBSNewYork) – If you struggled to get to your favorite websites or apps on Tuesday, you weren’t alone.

Amazon Web Services had a major outage on Tuesday afternoon.

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As Nick Caloway from CBS2 reports, even MTA drivers were affected. The MTA app was out of order for most of the day, along with many other very popular apps.

Just in time for the busy evening commute, the MTA was hit by the recent outage of Amazon Web Services. The agency said the outage was affecting their digital tools and urged drivers to check Twitter for service updates.

Service status updates on and MyMTA are currently not working due to an Amazon server failure.

We will continue to update the service status here on Twitter.

Please watch out for announcements on platforms.

– NYCT subway. Wear a mask. (@NYCTSubway) December 7, 2021

“Usually it’s on when I use it. So I never had any problems with it, ”says one commuter.

Some of the largest companies in the world use Amazon’s cloud computing services. Ring, Delta, Netflix, Disney Plus, and Venmo were reportedly affected, along with many others.

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“A lot of companies, even if you think of these very big brands, take their computing, storage, and networking needs and outsource them to another company,” said Dan Ackerman, editorial director at CNet. “And it rarely happens that they have problems like this because they have a lot of backups and redundancies and their entire business model is built around keeping things going. But if something fails, you can have this ripple effect. “

The outage began on Tuesday morning. The east coast was hardest hit.

So far, Amazon has not disclosed the cause, but experts say these issues are usually the result of a technical glitch or human error, not shameful. Just a major inconvenience for all of us.

“We are used to having everything immediately available on demand. It’s easy to forget that there is a huge infrastructure that supports it all. And if something goes wrong with the backbone of that infrastructure, you lose track of going offline for either all or a few people. We really all use the same services, ”said Ackerman.

The MTA app and many others have gone back online in the past few hours.

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Nick Caloway contributed to this report.

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